Theres something about BT its hard to like. I think for years we’ve all assumed we were being screwed by them with bills and service and so its pretty much ingrained on our brains. When i first took up the offer of BT Vision - their IPTV solution - I wasnt really very hopeful.. Having had it for 6 months now I have to say I was wrong to doubt. I really like the service. I mean really! So many times I have sat at friends or families houses flicking through their Sky channels (yeah I know we’re a chatty family) and cannot ever find anything to settle on. However the On Demand element of BTVision really has done away with this problem when Im at home. So much TV past and present is available literally at the press of a button, theres alwas something to watch. Throw into that mix the TV Replay with all of last weeks TV on BBC and Channel 4 ready for selecting and you have a good package.
I very quickly selected a subscription package so that I wasnt paying for every individual programme, and £14 a month for what you get, in my opinion is excellent. Impressive to friends and family is the ability to also select, on demand, music videos whenever you want….its a visual jukebox! The downsides? Well in fairness any failings are outweighed by the benefits, but if I had to pick anything Id say maybe the software is a little flaky (the box reboots randomly) although this is more down to the Microsoft software than BT. The only other failing is what any UK BT subscriber has come to expect - the poor customer service. On ringing them, the staff read from a script and have very little knowledge outside of this script. When ordering the Setanta Sports viewing card, (which I am assured will arrive within days) the card fails to arrive with BT providing excuses until a month later its here.
There are reasons to dislike BT, but BT Vision isnt one of them. Id recommend it.
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